Buona Glendale Heights

Had a great beef sandwich and the buffalo chicken salad is loved by everyone in the fam. Eric was amazing, super friendly and checking up on us all the time, the best. Finished it off with the Original Rainbow Cone, great ice cream.

Eric the manager gave me a large fry half full and claimed he packed it himself and insisted he didn't know why he would do that, as if I was making up a story. When I pay $4 for a Fry, it should be full. Other than that he was a good manager and very courteous and helpful. Note to Buona: when a customer complains, please listen

Just ok with the way it tastes. Not really a fan of this. Stop and pick. The staff is decent enough. They know a little. Just doing their job

Their beef sandwich is juicy and flavorful, must-try dish.

The drive through associate and the manager on duty on Wed. night 07/17/24 were amazing! After I ordered and went to pay, the lady at the window was having a hard time applying my rewards to the order because they just got a new system. With out rewards my total was 26. With rewards applied, my total went down to 7! I told her not to worry about it and I will use the reward points next time. She persisted and eventually called over the manager to help her. They teamed up together to get this resolved. After at least 5-7 minutes, the manager handed me my card and said that my meal was comped. I was surprised and puzzled. When I asked her why, she said that because the new system was rejecting my rewards and my form of payment (there was plenty of on the card) she didn't want me to wait for them to figure it out and my food to get cold. She comped my meal and told me to have a great day! Not knowing what to do, I thanked her and decided to write this review letting everyone know that this Buona location stands out from the rest. Fantastic food and even better service! Thank you so much! My family and I will be back and soon!