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I saw this place full of customers the day of thanksgiving. The staff was handling it as best as they could with the onslaught of pickup orders and customers coming in at last minute to order food. Our order got lost in the madness and the manager was kind enough to help my aunt fulfill her order and got us out promptly with what we desired. The employees were not complaining and were very friendly. You could see the... View all feedback.
Amazing great customer service highly recommended!!
Ordered dinner online for myself a friend for curbside pickup. When friend pulled up they had to go inside as other customers did because no 1 was answering the phone. So many not able to do the no contact curbside pickup because phone kept ringing. And I get it. It's tough now with staffing shortages folks quitting. As for the food it was DELICIOUS. Good portions: Nice amount of everything; ordered (2) 2 meat dinners; just did white dark chicken, do not like their meatloaf. Chicken was AWESOME; not too salty perfectly cooked seasoned- tender, great flavor. Sides were good but their creamed spinach is boss for me so yummy! Little cornbread loaf is always nice. Gravy a little WEAK but good. Chocolate cake was moist, rich, DECADENT. Store was clean and meal dessert prices are more than fair esp in times like these. Took off 1 star re: curbside pickup issues AND bec they forgot the cake with our order as well as the 2 sodas included with the meal and friend had to go back to get them; we are all in a hurry but check your order anywhere you go staff are rushed doing their best and will sometimes miss something. They were very nice though no hassles no explaining. Also decent customer service being so busy, short- staffed, in continued Covid times. THANK YOU SO MUCH I KNOW IT'S NOT EASY PLSE HAVE SOME PATIENCE!
Exactly was clean nice customer service then they had the pulled BBQ witch a lot of other boston markets don’t have
I saw this place full of customers the day of thanksgiving. The staff was handling it as best as they could with the onslaught of pickup orders and customers coming in at last minute to order food. Our order got lost in the madness and the manager was kind enough to help my aunt fulfill her order and got us out promptly with what we desired. The employees were not complaining and were very friendly. You could see they were tired and exhausted from the holiday rush but they all kept a smile and were very polite.
Very friendly and courteous staff. Dining room was very clean. Food was fresh and hot, and for my particular taste, delicious.
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