Pizza Hut Delivery Shawlands - Glasgow

Ordered pizza for collection, went in early to collect and waited for ages for my pizza to be ready to then be told the base I ordered is out of stock. Could have told me this when I went in rather than making me wait all that time. Asked for a refund to be told I might get it in 3-5 working days and if not I need to chase it up and I can’t get confirmation of the refund being processed before I left the store. Inconvenience one after the other. It’s really not good service or consideration for the person waiting. Staff was also dropping pizza trays on the floor constantly, loud banging like they all can’t be bothered and had other people complaing. Not run well at all. Also should be aware that it’s ramadan and people waiting could have been fasting all day, should have some awareness to not waste their time standing around waiting for a pizza thats out of stock when you can be courteous and tell them so they can go elsewhere. I would avoid this takeaway, shambles.

Excellent service from everyone. Last few visits to other pizza huts branches the food felt like a greasy mess. This was fantastic though and will be back again as all the meat is now halal

Loved the sizzler chicken ! It's a must try ! Amazing customer service!

The staff have attitude! Need training on customer service skills.

Delivered on time (35 mins). Pizzas were very good. Delivery man friendly. No complaints.