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sat on Saturday for the afternoon tee and had a great experience. eating was nice, more exciting than a regular afternoon, and a lot of it. we had a warm welcome when we arrived and a great service in all areas. all above by a window seat with a view over ailsa craig. loved and will surely be back! View all feedback.
What User doesn't like about The Grand Tea Lounge And:
The waiter spilled coke over my shirt and jacket but he did bring a fresh coke! A large cesar salad was ordered but only a small one arrived. A larger one came afterwards but was missing the pancetta. Staff weretotally indifferent View all feedback.
Sat on Saturday for the afternoon tee and had a great experience. eating was nice, more exciting than a regular afternoon, and a lot of it. we had a warm welcome when we arrived and a great service in all areas. all above by a window seat with a view over ailsa craig. loved and will surely be back!
The service of jennifer and robert was incredibly professional. quality of the food and drinks was also the first class. the environment was breathtaking and the look amazing. will be definitiw back
We were at turnberry several times and always really loved it. this time, the service was not scratching, and I put this on a lack of personal inestimacy. we were not in the main border tearoom as it was very busy and so we were in the restaurant where it was a worker to take the orders and serve the tees for afternoon tea. anyone who would always serve another member of the staff and help this poor young one who tried to serve his best to evryone as this restaurant was full. I would say the administration must make sure that there are enough personal or people not coming back!
We would recommend turnberry hotel for afternoon tea. my mother and I have celebrated their 80th birthday. we received a very warm and friendly reception from any employee we met. the food and drinks were beautifully presented and by a very high standard. knowing and the love for detail was very impressive. it was a beautiful experience. many thanks and well done to all employees!
The waiter spilled coke over my shirt and jacket but he did bring a fresh coke! A large cesar salad was ordered but only a small one arrived. A larger one came afterwards but was missing the pancetta. Staff weretotally indifferent