Bp - GIN GIN

I had a disappointing experience at the restaurant due to the behavior of some of the staff. A couple of older women were rude and made racist comments while di... read more I had a disappointing experience at the restaurant due to the behavior of some of the staff. A couple of older women were rude and made racist comments while discussing my chai latte order with another employee. I felt very uncomfortable because of their remarks. However, I must commend the younger staff member who was very professional and didn't engage with their negative comments. This happened around 10:25 on March 30, 2022.

Clean toilets, food looked good and staff very nice! read more Clean toilets, food looked good and staff very nice!

The worst customer service I have ever experienced. I am normally a loyal customer of bp and have been for years but am really taken back by how terribly I was... read more The worst customer service I have ever experienced. I am normally a loyal customer of bp and have been for years but am really taken back by how terribly I was treated by the lady serving me today, I may have to rethink where my loyalties lie. I am truly disgusted.

I just wanted to give a shout-out to the wonderful Chelsea, who always works the late shift. You make the best coffee! I really enjoy stopping by for my late-ni... read more I just wanted to give a shout-out to the wonderful Chelsea, who always works the late shift. You make the best coffee! I really enjoy stopping by for my late-night caffeine fix. Thank you for making it extra hot to keep me warm during the long drive home. Your customer service is outstanding, and I appreciate the friendly chat that brightened my evening. Keep up the fantastic work!

We had intended to order food as well, but we couldn't get out of the store fast enough because of her demeanor. In hindsight, we regretted not going to the bus... read more We had intended to order food as well, but we couldn't get out of the store fast enough because of her demeanor. In hindsight, we regretted not going to the busy convenience store next door. We eventually stopped at Childers and were greeted with excellent customer service and much better coffee. The coffee we got from BP Gin Gin was burnt and so hot that we couldn't even hold it; we took one sip and had to throw it away.