McDonald's - Gering
McDonald's
Description
At this McDonald’s location, customers frequently experience long wait times and incorrect or stale orders, detracting from the overall dining experience despite a clean environment. Food often arrives cold or incomplete, with specific requests sometimes overlooked. However, the staff, particularly one employee named Joy, stand out for their friendliness and communication, providing a welcome contrast to the inconsistent service. While some menu items receive mixed reviews, the willingness of employees to engage positively with customers remains a bright spot amid ongoing operational challenges.
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Tbh the number 7 is far better than the big Mac it was awful no sauce on it. And when someone asks for ketchup and pickle only that means no mustard and no onions. I'm pretty disappointed, but the people are nice so that's a plus.
This place is a joke nothing is ever ready in the morning always some excuse for food not being
The gal at the drive thru window on Saturday 3/10 Joy was truly a Joy to deal with....she was a breath of fresh air!! So very friendly, smile on her face and kept us informed of our wait (fries coming up)!
To be honest, the food is almost always stale. Even when you request fresh food, it still arrives cold or at room temperature. The soda is decent, and the restaurant itself is clean, but the food tends to sit out for too long before being served.
If I could give zero stars I would. Went thru the other day, ordered FOUR times. Got to the window, was double charged and had to get a manager to correct it. Got to the window, food was messed up, they re made it. Still wrong. Had to go back in and have it made for a 3rd time. They couldnt seem to understand why I was upset. Wont go back unless I have to.
FAQ
More information
QR-Code for the menu
