Subway - Gerald

International, American, Sandwiches

Subway

Subway
3.7 / 5 (356 reviews)

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Last update: 17.01.2026 from: Darrion

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★ 3.7 / 5 from 356 reviews
darrion-blankenship
21.06.2024

I had a disappointing experience at this restaurant due to the unprofessional behavior of the staff. The red-haired girl and her colleague were particularly rude. Your job is making sandwiches, which isn’t a difficult task, so it wouldn’t hurt to provide better customer service. Consider hiring more mature staff members instead of young teens who come off as snobbish.

daniel-robinson-2
21.06.2024

This is exactly what you should expect with a subway experience. Service is always good, most of the employees are long time employees. I wish subway still had fair prices, but I understand that the franchise is responsible for this and not the business owners.

matthew-trentmann-el
21.06.2024

I would like to start out by saying that I normally enjoy this subway. It is close to home and convenient on late night dinners. Unfortunately with the incident tonight I will not be eating here again. I will drive to owensville to get subway from here on out. I came into the store at 8:00 pm tonight. As we stood to be waited on one of the employees was making food for himself instead of waiting on us. The other employee told him to help with us because he had an online order. He refused and the other employee was trying to get the online order done. I refuse to patronize an establishment were you have to wait as a paying customer so an employee can make their food first. This is by the way the second time in 2 weeks that this has happened with the same employee. The manager was made aware the first time. Now I will contact the owner and subway corporate since nothing was done the first night. I always tip these employees well and 90 percent of the time service is great. Thanks Tim. But management here is sub par. Also would be curious to know if this individuals friend paid for his food that I never saw him ring up. Thanks management for not holding YOUR employee liable for refusing to serve paying customers. But I drove to subway in owensville and got my dinner there. Where those employees and their management care about their valued customers.

kjs-adventures
21.06.2024

They will charge you extra and not tell u

cynthia-day-vine143
21.06.2024

My husband and I stopped by for lunch, and I chose a salad while he had a subway club sandwich. Mike, our server, was fantastic—very friendly and attentive. Our meals were each about $10, and the place was clean and well-maintained.

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