Menu - Wingstop

On Monday, January 2, 2023, at 7:44 PM, I, along with ten other customers, were shocked and outraged by the performance of the manager, Hareem, during his shift... read more On Monday, January 2, 2023, at 7:44 PM, I, along with ten other customers, were shocked and outraged by the performance of the manager, Hareem, during his shift. As soon as we entered the restaurant, we were greeted with a message that there was a one-hour wait. We were informed that no additional orders would be taken unless they were placed over the phone. When we mentioned that we had placed a mobile order, Hareem walked away and then returned without even asking for our name to check on the status of our order. He proceeded to serve every customer who arrived after us while we stood there waiting. Fortunately, another manager, a very kind Hispanic woman (who I believe was named Emily or Emilia), came out from the back and assisted everyone ahead of us. Meanwhile, Hareem continued to pace back and forth and asked customers to leave due to his apparent frustration. I cannot comprehend how such unprofessional behavior could occur at Wingstop, a place that I used to think was known for its good service.

Rebecca was amazing that the store was super busy, but was able to get around all (also me during the lunch break) definitely a great location just wishing that... read more Rebecca was amazing that the store was super busy, but was able to get around all (also me during the lunch break) definitely a great location just wishing that it was bigger!