Ali Baba - Genk
Ali Baba
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Unfortunately, our experience was quite disappointing. The food itself was mediocre and not very enjoyable, with dishes that felt overly fatty and lacking in balance. While the service from the staff was actually exceptional — polite, attentive, and professional — this positive aspect was completely overshadowed by the behavior of the owner/manager. Throughout our visit, he appeared more focused on his phone than on the guests, and the music was played at an uncomfortably loud volume. This created an unpleasant and almost hostile atmosphere. It genuinely felt insulting, as if we were being rushed out or made to feel unwelcome simply because we arrived slightly later than usual, around 9:30 PM. Dining out should be a relaxing and enjoyable experience, but under these circumstances, it was impossible to fully enjoy the food or the moment. Sadly, what could have been a pleasant evening was ruined, and we left with the strong feeling that our presence was not appreciated.
I went to this restaurant for dinner today and still had not received anything after an hour. The manager was rude and arrogant, more focused on making phone calls and using Facebook than on serving customers. In the end, the food arrived cold and the sauce had to be requested. It seems like work only gets done when the owner is around. This experience was honestly deserving of zero stars. Food: 1 Service: 1 Atmosphere: 1
Service at this restaurant is excellent, with attentive and friendly staff. The atmosphere is also great, although it could be improved slightly to a 4 out of 5.
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