Potbelly Sandwich Shop - Bolingbrook
Potbelly Sandwich Shop
Menu
The restaurant from Bolingbrook offers 70 different menus and drinks on the menu for an average price of $4.5.
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Was Jennifer Lehman at Potbelly Sandwich Shop a mag?
It’s hard to find excellent customer service anymore but, Michelle (the manager I believe on duty) was exceptional today. My sandwich was taking a long time and she offered me a free drink. It then took a little bit more time and she offered me a cookie, introduced herself to me, asked me my name and I chatted with her for a bit. I rarely find someone who goes out of their way to make a customer happy anymore, and I... View all feedback.
What Mrs L dislikes about Potbelly Sandwich Shop:
One of my favorite places for sandwiches, but today I had a terrible experience with my chicken pot pie soup. I bought soup and a sandwich to take to work the next day, and let me tell you, it completely ruined my appetite. Can you imagine finding a bug in your soup? It was disgusting! I called to report it to the manager, but her response was just silence—no apologies at all. Thanks a lot, Bolingbrook on East Bought... View all feedback.
My kids and I stopped here because we know how wonderful the location is! We had a fantastic interaction with the guys that were putting our toppings on our sandwiches. One had a blue bandana and the other had a tan hat. They truly made our day better! The food is always great and never been bad.
We ordered through the app and added all the toppings for pickup. When we got home they only added meat to all the sandwiches. Completely ignored instructions. Poorly managed store
Manger is absolutely disrespectful and degrading towards anyone who doesn’t speak English fully. Regularly flirts with younger customers and is insanely rude to customers and her workers. Very rude.All the workers are very sweet and respectful of order unlike the manager. Would rate it well without considering the fact the manager is disrespectful and flat out rude.
I ordered Mac and cheese with bacon and a sandwich which I ordered on the app. The good wasn’t ready till 20 min after promised time half way back home I realized the bacon was missing on my Mac and cheese I had to drive back. The cashier al elder lady was rude and upset and put bacon in a cup and said “that’s the bacon you would get on it” as if I was asking for anything free! I paid for the bacon and returned for it but she treated me as if I was asking for charity! Ruined my lunch completely! I will not give this location a second try.
Menu
Biscuits
Lemon Cheesecake CookieZesty lemon cookie + bits of real cheesecake. Baked fresh daily.
$2.8Chips + Sides
Zapp 'S Hotter 'N Hot Jalapeño Chips$2.6
Chips Shake$5.0Popular Items
Zapp's Voodoo Regular Chips$2.6Beverages
Nantucket Nectars Lemonade16 oz. Bottle
$4.3
Nantucket Nectars Orange Mango16 oz. Bottle
$4.3
More information
QR-Code for the menu

This restaurant offers
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