Marks And Spencer's Cafe Team Valley

Arrived earlier than planned for an appointment so decided to while away time with a tea and cake. Self service cake under cover, looked really appetising, a slice of Bakewell tart and for me a slice of carrot cake, queued up for tea, only one assistant serving at the time of our visit, under pressure but happy to help despite this. Good cup of tea served in a teapot with fresh milk, as opposed to the normal tub of long life.Dining area rather chilly under the air conditioning but enough table to be away from the draughts.All day breakfast looked appetising as did afternoon tea.

There are plenty of places to grab a drink and snack on Team Valley but this is one of the better for me. Nice drinks, decent snack and a good price.

Very disappointed to watch 2 members of staff refilling scones with bare hands. No gloves or tongs. One of them looked like she was a supervisor too. Not at all hygienic!

After a bit of a time away from Marks and Spencer's we tried out the cafe in the Metro Centre as we were hungry and parked in the green zone so this was the first place we hit. The toasties were good and unlike our recent experiences in Costa in Middlesbrough, we actually hot. The tea was really hot which many cafes seem not to be able to do. Well done M&S !

Food and drinks were fine but the layout of tables were too cramped, navigating around with hot drinks and lots of mums with young children was a concern.Could possibly do with 4 small tables less to allow better access and egress.However it was a very busy lunchtime