Wendy's - Garner

The manager on 10/07/2022 was a very rude and rude person. I wanted to pay and get my rewards on the wendys app, but the woman started yelling at me and saying... read more The manager on 10/07/2022 was a very rude and rude person. I wanted to pay and get my rewards on the wendys app, but the woman started yelling at me and saying you can 't do that. The other guy said ?sorry for that men? and he was going to give me myburgers and the lady bounced him out of her hands so he wouldn 't give me and closed the drive thru glass. She started yellingthat she was going to call the police because I asked her why she was a racist (I am Hispanic), it was very offensive on herpart... terrible service, and I feel very bad that there are still people like that especially in that place. I will never goback

Veronico's customer service is out of this world! Him and the guy that was working with him on 8/22/22 around 12am both had very welcoming demeanors and very po... read more Veronico's customer service is out of this world! Him and the guy that was working with him on 8/22/22 around 12am both had very welcoming demeanors and very polite and helpful. Even though is was 12am and I'm sure they were ready to go home they didn't letthat stop them from delivering A1 customer service!

I was in my car waiting to place an order when I noticed the person preparing the meals. He scratched his head and then answered a phone call, after which he to... read more I was in my car waiting to place an order when I noticed the person preparing the meals. He scratched his head and then answered a phone call, after which he took off his gloves. What surprised me was that he didn’t wash his hands afterward. You might be curious about how I witnessed all of this—I was in the drive-thru, and a delivery truck was present, so the back door was open.

What a nightmare! I placed a mobile order for three Biggie Bags and four Frostys, but when I arrived to pick it up, my order wasn’t ready. I had to wait an addi... read more What a nightmare! I placed a mobile order for three Biggie Bags and four Frostys, but when I arrived to pick it up, my order wasn’t ready. I had to wait an additional 20 minutes while others who came in after me received their food. The Frostys were like soup, my burger was completely raw and inedible, and my entire order was incorrect. To top it off, there were discarded chicken wings left on the service counter where they handle everyone’s food, and random people were walking through the kitchen to exit via the back door. It was absolutely revolting, and I will NEVER return to this restaurant!

I had a disappointing experience during the closing shift tonight. The fries and nuggets were cold and stale, and the mozzarella chicken sandwich was incredibly... read more I had a disappointing experience during the closing shift tonight. The fries and nuggets were cold and stale, and the mozzarella chicken sandwich was incredibly dry. To make matters worse, both of my lemonades were filled to the brim with ice, despite my request for light ice. I'm really let down, and this isn't the first time I've encountered issues like this during the closing shift.