KFC - Garner

No masks! I stopped at this location today at 3:25 only to find that a few staff including the manager Willie P. did not have on a mask...including the nose unt... read more No masks! I stopped at this location today at 3:25 only to find that a few staff including the manager Willie P. did not have on a mask...including the nose until I asked for his presence and my money to be refunded. Not hygienic at all. Please educate and enforce your policies that you request of the customers.

I stopped by KFC on Business 70, and I have to say, I won't be returning. The food was really disappointing. On my way home, I decided to check out 40/42 instea... read more I stopped by KFC on Business 70, and I have to say, I won't be returning. The food was really disappointing. On my way home, I decided to check out 40/42 instead. I was impressed by how clean it was! Upon entering, I was warmly greeted and even asked if there was an issue with my order. I shared my experience from the other location with a friendly employee and mentioned I was ready to purchase more food. It wasn’t his fault, but he graciously offered to replace my entire order! Everything was served hot and fresh, and he truly went above and beyond. I will definitely be coming to this location from now on! Kudos to the team, and thank you!

Here you literally never have a good customer service experience. Always doing something wrong or being rude. Hate it because I love food, but can only take so... read more Here you literally never have a good customer service experience. Always doing something wrong or being rude. Hate it because I love food, but can only take so much respect from people who serve me. Must clean house and get a good management.

There was more breading than chicken. No extra crispy because they stop making it at 3pm. Don’t they know people eat dinner later than that and they’re always o... read more There was more breading than chicken. No extra crispy because they stop making it at 3pm. Don’t they know people eat dinner later than that and they’re always out! The legs looked like they had already been partially eaten! Poor quality all the way around!!

The young woman behind the counter was great. She was professional and sweet at the same time. Gave us good service with a big smile. The food was delicious and... read more The young woman behind the counter was great. She was professional and sweet at the same time. Gave us good service with a big smile. The food was delicious and we received it in a timely fashion. The place was really clean and we enjoyed the music in the background. My 16 year old daughter really enjoyed it all as well