Dunkin' - Garfield
Dunkin'
Description
At this Dunkin' Donuts location, customer satisfaction is hit or miss. While some patrons appreciate the convenient weekend hours and improved drink quality, others express disappointment over order mistakes, such as receiving iced instead of hot beverages and lackluster hot chocolate. Additionally, complaints about stinginess with cream cheese and unwelcoming counter staff detract from the experience. However, positive remarks about the staff's communication and efficiency hint at potential for improvement. Overall, while the restaurant shows promise, inconsistent service and product quality remain issues that need addressing to create a more enjoyable visit for all customers.
Images
Feedback
I asked my husband to get me a Pumpkin Spice Latte, but instead, Dunkin' just gave him a cup of milk and syrup, completely omitting the coffee. How do you forget that?
After seeing the poster on the wall, I decided to give the grilled cheese melt with ham a try. Unfortunately, it seemed like it had just come out of the microwave. The bread wasn't...
This Dunkin' Donuts location is rather disappointing. I ordered a medium hot caramel macchiato, but I received an iced version instead. Additionally, it took them 10 minutes to prepare my drink.
I’m new to the mobile app and accidentally placed the same order twice this morning. Instead of refunding me for the second order, the staff informed me that they couldn't issue a refund, but that I would have breakfast for today and tomorrow instead. Really? I'm quite disappointed.
I like visiting this restaurant because it's conveniently located for me. I usually go on Saturday and Sunday mornings. However, I must mention that the young woman at the counter during those times isn't very friendly; she doesn't greet customers and seems to have a bit of an attitude. Thankfully, there are other staff members available, so I might just drop by for a quick visit since it's on my way to work.
Menu
FAQ
More information
QR-Code for the menu
