Ihop - Gambrills

At first, the waiter said we're running out of ice... how. how to serve warm soda and water for the cartridges. Second, you could say he was new and tried his best, I would give him 5 stars for trouble, but no one else worked to help him. The host tried to sit 5 people in a small stand that might sit 4 . When a 6-person table was open, we had to tell them we couldn't fit here we could move to this table? Eating took a long time, some dishes were hot others cold. No rhyme or reason. I would avoid this IHOP and try another.

Horrible experience. We ended up walking out after waiting for our food and was told the ticket wasn?t even put in yet. I completely understand short staff issues and such but this is completely unacceptable. Not to mention the manager talking to his employees the way he was. In my opinion a body was needed for a manager and he got it. Another issue seen first hand was the busboy taking clear liquids from tables that he was cleaning cups from and pouring it on the table to do the final wiping up to make it look clean. I told the manager and he replied that they are short staffed and he can?t manage everyone. At this point we walked out. There was also several people coming in while we were waiting to pick up mobile orders or online orders. They were so backed up with them that they were telling people they didn?t have the order. One guy stated to give refund and manager told him to call him tomorrow that he could look at refund then.

Bad! The only good thing about our visit here was our waitress. When some other lady delivered our food, her scarf was touching my bacon. I told her that her scarf was touching my bacon and all she said was oh sorry . I had to wait for my waitress to come back to tell her...to get new bacon. Then I asked for over medium eggs and I got really runny eggs. Not to mention that my pancakes were cold. The excuse was, they were short staffed and I 'm a hurry. That 's just so sad. Tried to take my husband to a birthday breakfast and so disappointed.

MOLD, MOLD, MORE MOLD! When we first sat down, I happened to look up at the ceiling and saw a lot of mold. This made me extremely uncomfortable but because my party really wanted food we stayed. I then noticed there was mold on the left next to our booth after we ordered... disgusting. When our food came out my chicken sandwich was extremely undercooked in the middle and my milkshake was melted by the time it got to the table. Our service was good, but everything else was subpar. No wonder the restaurant was empty. As far as the mold it's very unhealthy and unsanitary for the guests but it's even worst for the employees there day in and day out breathing it in.

The service is always very good here. Yes it does pay to advertise. All week IHOP running those commercials with their yummy pancakes. I love the blueberry pancakes and served up with the best coffee. The photo below will have you wanting to go too. Everyone needs a pancake.