Arby's - Gallipolis

I stopped by Arby's for an orange cream milkshake on a hot 90-degree day. It was thick and creamy—so thick that I could barely sip it through the straw at first... read more I stopped by Arby's for an orange cream milkshake on a hot 90-degree day. It was thick and creamy—so thick that I could barely sip it through the straw at first. While it was a bit too sweet for my liking (I ordered the smallest size and ended up drinking half), I still found it delicious. The rest of my group really enjoyed their shakes.

The food was warm and delicious. The service was prompt and welcoming, and the restaurant itself was spotless. read more The food was warm and delicious. The service was prompt and welcoming, and the restaurant itself was spotless.

I ordered the chicken sandwich combo because I wanted to try the steak sandwich combo, but it was too expensive for fast food. The chicken combo was alright, bu... read more I ordered the chicken sandwich combo because I wanted to try the steak sandwich combo, but it was too expensive for fast food. The chicken combo was alright, but it wasn’t as hot as I expected for dining in. My favorite item on the menu is definitely the crinkle fries—I love them when they’re fresh and hot!

They forgot to make my roast beef sandwich a Deluxe, and they also forgot my cup of cheddar cheese. Additionally, all of our fries were stale, hard, and cold. read more They forgot to make my roast beef sandwich a Deluxe, and they also forgot my cup of cheddar cheese. Additionally, all of our fries were stale, hard, and cold.

I had a disappointing experience at Arby's. The employee who took our order was rude, which negatively affected our visit. The food didn’t meet expectations eit... read more I had a disappointing experience at Arby's. The employee who took our order was rude, which negatively affected our visit. The food didn’t meet expectations either; my $10 salad was basically just lettuce with a single chicken strip on top. My husband’s burger was also underwhelming—he suggested we should stick to restaurants that focus on burgers. With the poor service and lackluster food, we won’t be coming back.