Subway - Gaithersburg

Despite a sign on the door indicating that masks were required, a large family entered without any, and the staff chose not to address the issue. I understand t... read more Despite a sign on the door indicating that masks were required, a large family entered without any, and the staff chose not to address the issue. I understand that enforcing compliance can be difficult, but shouldn’t the staff at least acknowledge it? In many establishments, service would be refused in similar situations. This situation ultimately creates the impression that the employees are indifferent to both the law and the well-being of other customers.

The manager, an older woman, accepted the seven dollars I gave her but only documented six dollars on the receipt, keeping the extra dollar for herself. This fe... read more The manager, an older woman, accepted the seven dollars I gave her but only documented six dollars on the receipt, keeping the extra dollar for herself. This feels like theft.

I can only assume that some Subway locations might be facing supply shortages because of the pandemic. In the past couple of weeks, I've been to two different S... read more I can only assume that some Subway locations might be facing supply shortages because of the pandemic. In the past couple of weeks, I've been to two different Subways, and both were missing certain items. Still, the food was delicious, and the staff were very friendly. Additionally, the store layout was thoughtfully arranged to allow for safe distancing.

Fast and friendly service read more Fast and friendly service

At Subway, the older woman took the $7 I gave her, put $6 on the counter, and kept the dollar for herself. This feels like theft to me, especially when consider... read more At Subway, the older woman took the $7 I gave her, put $6 on the counter, and kept the dollar for herself. This feels like theft to me, especially when considering the menu prices.