Insomnia Cookies - Gainesville

Seriously one of the best experiences that ever had getting cookies???? Brett is SUPER nice very thoughtful and definitely can put a smile on your face. I can?t wait for more

I had never been to an Insomnia Cookies as a customer before, but I went one day while I was delivering for Uber Eats to pick up an order. As I was walking back to my car with the order, another order showed up so I turned around and went back to get the other one. When I walked back in, the girl who was working chuckled and asked if I was there for the other one too (many others instead might have been annoyed) and then proceeded to ask if I wanted a cookie for my wait. I was pleasantly surprised! I told her which one sounded good and she handed it to me. Mind you, the wait never takes long since they're already made (giving me the free cookie took probably just as long as packaging the second order). When I got back to my car, I went to grab the cookie and there were two! I hope she sees this, it made my whole day! I'll definitely be going back as a customer! I recommend the mint chocolate chip cookie!

Brett is awesome! He?s so friendly every time we come in and always has a huge smile on his face! Definitely come in just to see his bright and shining face! Thanks Brett for being the man!

The staff allowed me to come in and charge my phone while I waited for my Uber. Super welcoming. I got a banana spilt cookie and it was excellent. Warm and fresh!

Placed my order through doordash. First mistake. Order was given to a POSTMATES delivery driver and hour and a half after placing the order. So I had no way of locating the order and the people that work in the store couldn?t careless with the millions of excuses they gave as to why they had no way of locating the driver. Still waiting on my refund as the order never came but the delivery driver claim they delivered it.