Jack's - Gadsden

Great food and service!!Big Jack with bacon was delicious

I went this morning and was given the wrong order, I went back and called because the line was long and the woman acted rude and didn't want to send anyone out to give me the right order. They finally did and the order was wrong again, I asked the girl if I should just get back in line and order again since they didn't know my order and she couldn't remember, she said I would have to pay again if I got in line. She finally brought me the right food after 3 times of it being wrong and when I got home I still didn't have my full order. I won't be coming back again and hopefully others have better experiences than me.

As you can tell I stop here alot lol great people and

Jack's in Hokes Bluff is always great! We usually go in the morning, but anytime we go the food and service is great and it's never overcrowded. Good place to sit down and have a good meal with family or friends ?.

My food was NOT cooked the way I requested and when I took it back to the manager for the second time he got REALLY rude with me in front of other customers. He got my food right nor did he offer to refund my money. As long as this man is the manager of that store and treats customers like that,you will lose a lot of customers. I will not return there as long as he is there,there is no excuse for his actions. I worked in the food service for over 20 years and this kind of treatment is unexceptable. I really enjoy Jacks food,I will continue to eat at Jack's just not this one.