Whelans - Fylde

We have been coming here for years and enjoy the food. Main reason for posting a review is to compliment the waitress who served us tonight for the way she help... read more We have been coming here for years and enjoy the food. Main reason for posting a review is to compliment the waitress who served us tonight for the way she helped a very elderly customer who was on the next table. The gentleman was struggling with his mobility and also his hearing which meant he needed a lot of time and patience. He was treated with a great deal of respect and empathy which was great to see.

Very disappointed, food very average and pale. Very dark in the restaurant, young staff require customer service training. They all look mistable and not engagi... read more Very disappointed, food very average and pale. Very dark in the restaurant, young staff require customer service training. They all look mistable and not engaging at all. Felt everything was too much trouble. Wont be going again despite having been on a few occasions

This restaurant is terrible. It has possibly the worst service I have ever experienced. The waitress was exceptionally rude, barely spoke and just grunted at us... read more This restaurant is terrible. It has possibly the worst service I have ever experienced. The waitress was exceptionally rude, barely spoke and just grunted at us. The chips were greasy and there was more batter than fish. The peas were cold and mushy. Do not waste your money here.

Visited today and had special x 2. Beautiful thick pieces of cod in light batter, chips, mushy peas, fresh bread, and 2 pots of coffee that held 2 cups each, fr... read more Visited today and had special x 2. Beautiful thick pieces of cod in light batter, chips, mushy peas, fresh bread, and 2 pots of coffee that held 2 cups each, freshly cooked and piping hot. Delicious and cooked to perfection. Great service and a warm welcome too. Would definitely visit again.

Whelans used to have an excellent reputation for fish and chips, so much so it was rated by Rick Stein and Gordon Ramsey, I don’t believe they would put their n... read more Whelans used to have an excellent reputation for fish and chips, so much so it was rated by Rick Stein and Gordon Ramsey, I don’t believe they would put their names to it now unfortunately. The lady and man behind the counter were lovely and I’m thinking it’s not their own business. But however owns it needs to take a serious look at the quality of the food they are selling. The peas were cold. The chips were poor quality potatoes, the fish was fresh but batter not good at all. Bread and butter very poor quality and dry. Such a shame because Lytham High street is making a great effort to attract visitors. Sadly we won’t be buying food from their again. Feel really sad about this and urge the owners to re look at their business.