Reviews
What d9454VN doesn't like about The Grapes:
We had a great time at this restaurant. We were just looking for a quick bite and didn't have any expectations, but we were pleasantly surprised by the good, friendly service and comfortable, relaxing atmosphere. It exceeded any expectations we didn't even know we had. We really enjoyed our experience. Thank you. View all feedback. What Beautygirl85 likes about The Grapes:
We were looking for somewhere to take the kids for lunch and decided to try here as we’ve never been. The staff were nice and friendly and we all really enjoyed the food. We will be back again soon! View all feedback.
Reviews from various websites
I visited this restaurant over the weekend and was extremely disappointed with the service. The managers seemed completely clueless and unable to properly serve...
read moreWas informed our table wasn’t ready even though the place was virtually empty. Didn’t mind so much the wait but so many unavailable items on the menu which wasn...
read moreWe were looking for somewhere to take the kids for lunch and decided to try here as we’ve never been. The staff were nice and friendly and we all really enjoyed...
read moreVery disappointing lunch today. Many menu items unavailable; mixed grill, rump steak etc. No heating so very cold and no hot water in toilets. Ordered signature...
read moreWe booked here for a family of 4 when we got there they said it is a reduced menu so we got seated then we asked if we could get moved to somewhere warmer as it...
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read moreVisiting this restaurant reveals a stark contrast in experiences. While some diners praise the friendly staff and enjoyable meals, others express frustration over long waits, unavailability of menu items, and disappointing service. Reports of awkward encounters with managers and complaints overheard only add to the mounting dissatisfaction. The ambiance is appealing, yet with a noticeable lack of patrons, the atmosphere feels off. Despite a few positive notes on dishes like the Korean chicken and burgers, many customers seem hesitant to return, calling for significant improvements in service and consistency to redeem its reputation.