Caffe Nero - Fylde

A lovely visit after a long walk on a beautiful day. Friendly service great coffee and a mushroom toastie. The tables outside needed a wipe down , but it didn’t... read more A lovely visit after a long walk on a beautiful day. Friendly service great coffee and a mushroom toastie. The tables outside needed a wipe down , but it didn’t affect my enjoyment. Very dog friendly, Fudge enjoyed a puppycino

I was not acknowledged as I stood at the counter whilst one barrister prepared drinks for the one lady in front of me another was wafting about with bags of rub... read more I was not acknowledged as I stood at the counter whilst one barrister prepared drinks for the one lady in front of me another was wafting about with bags of rubbish and stuff and the other was having a personal conversation in a animated excitable loud manner indeed I had to wait whilst she finished her chatter then she turned to me asking 'are you alright ' the retail no no in any establishment.....I was made to feel unwelcome invalidated and undervalued Time was when I used to visit most days as I love Nero drinks and always felt welcomed by the excellent manager and her team however she maybe is not aware of what is going on or perhaps she is on leave The giddy barrister did apologise when I protested at her discourteous behaviour however when I sat down to enjoy my drink she continued to chatter ABOVE the music the other team members were about their business just our resident chatterbox shrieking on inappropriately This was about 10.30 and there were 11 patrons all sitting away from the counter I shall send a companion to the counter if I choose to go again but I was so disappointed

I don’t like to be negative but this coffee shop needs some serious attention. My husband and I popped in at 7am on 28 April and there was one other person in t... read more I don’t like to be negative but this coffee shop needs some serious attention. My husband and I popped in at 7am on 28 April and there was one other person in the cafe. During the time it took us to drink our coffee only 2 people came to get takeaway coffees. My point is, it was very quiet. There were two members of staff on. Yet I had to wipe the table we chose to sit at as it was covered in crumbs, there were smears of pastry on the inside of the window and there was litter in the doorway and on the floor inside. Rather than attending to any cleaning, the two members of staff simply chatted behind the counter the whole time we were there. This coffee shop is dirty, the staff clearly don’t have any pride in their work and there doesn’t seem to be any ‘managing’ going on. I could go on… I don’t even want to start on the bathrooms

Just another Caffe Nero. Popular with dogs, but why do the staff not clear the tables promptly? Its the same at many other branches. read more Just another Caffe Nero. Popular with dogs, but why do the staff not clear the tables promptly? Its the same at many other branches.

We travel quite a distance to a Cafe Nero, we havent got one local for 2 reasons one the coffee is lovely and two they allow dogs, mine is not smelly and never... read more We travel quite a distance to a Cafe Nero, we havent got one local for 2 reasons one the coffee is lovely and two they allow dogs, mine is not smelly and never experienced any in cafe that are . Well done Cafe Nero we need more that allow dogs .