Menu - Panera Bread

I’ve been coming to this Panera Bread regularly for a few months, and overall, it’s fairly good. With so many restaurants struggling with staffing shortages rig... read more I’ve been coming to this Panera Bread regularly for a few months, and overall, it’s fairly good. With so many restaurants struggling with staffing shortages right now, I try to be understanding. However, I did have an unsettling experience in the restroom when I tried to put my backpack on the diaper changing station. It had brown spots that looked like mold or feces, possibly from either homeless individuals or babies. This was quite concerning, as management really needs to focus on basic cleanliness, especially during the ongoing pandemic.

Today, I experienced the slowest service I’ve ever encountered at this restaurant during the mid-morning hours. The manager at the register looked utterly exhau... read more Today, I experienced the slowest service I’ve ever encountered at this restaurant during the mid-morning hours. The manager at the register looked utterly exhausted, with dark circles under his eyes, like a zombie in desperate need of sleep. He moved slowly to refill the coffee pots, clearly in need of caffeine more than any of the customers. The rest of the staff seemed indifferent and lethargic, either hiding in the kitchen or scrolling on their phones in a corner. The lackadaisical attitude from management was mirrored in the employees, and it was reflected in the overall cleanliness and organization of the restaurant as well.