Chicken Express - Frisco

After another ten minutes, a man came to the window claiming to be the manager. However, he acted unprofessionally, almost like a high school dropout. He referred to me as "buddy" and said that fish is made to order. When I pointed out that I wouldn’t have ordered the fish had I known there was a shortage, he insisted that if I wanted the chicken, I would have to pay for it. I told him he wasn’t acting like a manager, and he replied that he was the owner. At that point, I left the situation. Can you imagine a competitor treating customers like this? If you’re reading this, Mr. Manager/Owner, I’m not your buddy. This place is HORRIBLE!!!!!!!!!!!!!!! -Charles

Zero stars would be better. Ordered via Door Dash, family tender meal was SIXTEEN dollars more than in store. Manager on duty said DD charges 30% fees?but only the meal was price gouged. Store was no help, DD credited me $5?.at least they cared enough to help. Plus, my extra $16 got me food, all obviously cooked in the same oil. Chicken tasted like fries, fries like pies, pies like fried pickles?.terrible!

The fast food options in the area have been disappointing so far. There are 3-4 other places that are seriously overrated, and their food is neither fast nor enjoyable. However, this restaurant is a breath of fresh air. I’ve always loved Chicken Express, and it will definitely be my go-to spot from now on.

I ordered food, but they forgot the rolls and fries, and only gave me the chicken and potatoes through the drive-thru. The staff was unprofessional, and I’ve decided to become a long-term customer of the new Golden Chick opening nearby instead.

Only spent $60 pick-up chicken, half of them were stoned spicy deals that had no meat. You look like they were sitting there for a few hours. Staff had to know that they were not good enough to serve, but if you go through a passage, you will be screwed!