Subway - Fremont

Rude service, poor quality. Sandwich was left in the toaster way too long causing the bread to be rock hard in the meat burnt. The young man had a really bad attitude with no manners. I'll be sure to never go here again. Jimmy John's is worth the drive.

Avoid this Subway location, they will not honor coupons that other Subways in the area will. Go instead to the following close by locations that are participating in national coupon and app promo code promotions (I checked these three locations and allcurrently accept buy one get one offers): Subway Chevron C-Store 46050 Fremont Blvd, Fremont, CA 94538 Subway Wal-Mart #298944009 Osgood Road, Fremont CA 94539 Subway Unocal Gas Station 43571 Mission Blvd, A-3, Fremont, CA 94539 The story: I receiveda Subway coupon mailer and came to this location to redeem a buy one get one free BOGO sandwich offer but the manager howeverwould not honor the coupon. He was only willing to honor a different coupon with significantly less promotional discount valuefrom the same mailer (two sandwiches for $12.99). You cannot claim to not participate and then pick and choose which coupons youwant to honor! The manager tried to come up with some excuse such as the coupon being good only out of state despite the mailedto me and my living only blocks away from this location. The staff is also rude, when asking for extra spinach, under thewatchful eye of the manager the impatient lady making my sandwich placed just two extra spinach leaves onto the sandwich. Theyalso don 't seem to understand their own promotions, I tried to make my sandwich a melt for an additional $1 as per theadvertisement poster pasted on their windows but they said it worked only for certain sandwiches and only certain types ofbreads despite the marketing that I also found online stating the following: any 6-inch or Footlong sandwich can be made a meltfor 50-cents or $1, respectively (may vary) . Regrettably, there 's really nothing redeeming about this place.

I used to really enjoy this Subway location until I had a disappointing experience. I lived nearby and visited often, but when I tried to use a coupon, they claimed they wouldn’t honor it. I could have used the app to get the deal applied, but for some reason, they insisted it wouldn’t work in the store. Eventually, they decided to accept the coupon, but they conveniently added an inflated surcharge to an item on my sandwich, which ended up matching the price of my second sandwich in the buy one get one deal. Essentially, the coupon became meaningless, and I ended up paying the same amount I usually do. I wouldn’t have gone there if it weren’t for the coupon. Because of this experience, I can’t trust this location anymore, and I won’t be returning. They were great during all my previous visits, which makes it even more disappointing that they chose to exploit their customers like this.

I have higher expectations from Subway. I observed the employee handling cash and coins while wearing gloves after preparing the previous customer’s order, and then she proceeded to make my sandwich without changing her gloves. It seemed like she wasn’t quite sure what she was doing while making my order. To make matters worse, she sneezed into her hand. I saw her at the sink pretending to wash her hands, but she didn’t actually get them wet, and there was no soap at the sink, so she essentially sneezed into her hands without washing them. It was really unappetizing.

Furthermore, the quality of the sandwich was disappointing; the ham did not taste fresh at all. This is my daughter's favorite sub, but she could barely finish a third of it. I strongly recommend avoiding this location. The staff was unhelpful, and the food was terrible.