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Contribute Feedback What Duayne Draffen likes about Carvel:
Very good service employees are sweet and kind .they also have a lot of patience ????.(THE PEOPLE who make a bad comment are Karens and are very rude to the sweet young employees View all feedback.
What Duayne Draffen doesn't like about Carvel:
Nice place, very expensive, birthday cake when removed from box cake was only slightly more than 2 inches inches tall. Very deceiving in box. Paid 22 dollars and was basically 4 small slices, very small. Might as well of purchase 2 small Dixie cups for a dollar each in supermarket. This Place used to be much better and we will not be going here again View all feedback.
I've been here for years! About 3 years ago, this carvel had new owners. They are always very nice and sweet and also their employees!! I love coming here with my kids and getting ice cream. Before Corona I would go to the carriage with my children and their friends, we sat in the shop and laugh and eat ice in the summer, the staff always helped us with what we want and they make the ice perfect. Just Carvel I'm going now!! Best ice cream, best customer service
I bought a cake here for a family member that was having a milestone birthday. The young lady who helped me was very nice and very accommodating.She helped me find the cake I was looking for,And explained how she can make it fresh,because they didn’t have it in the store at the moment.I even told her that the birthday girl loved chocolate crunchies,so when I picked it up,she gave me a little extra! The cake was delicious and the ice cream was very fresh,I recommend highly!Marshmallow chocolate crunch cake is delish!!!
Very clean and the employees and owners are very nice!: I needed help finding a cake and they helped me right away! I highly recommend coming here ! Very clean and welcoming and also way cheaper!
The restaurant always offers a nice selection of ice cream flavors. I appreciated the helpful service from the lady who assisted me with my toppings, as I chose Dulce de Leche and cake batter. Her suggestion of adding caramel syrup was spot on and made my dessert even better.
I always make sure to visit this place every time I'm in New York. I always order the large soft chocolate ice cream because it's so delicious!