Menu - Cucina Massi

Started with the Arancini appetizer. Entrees were Chicken Marsala and Lasagna. Everything was delicious. Diet cokes tasted awful, no carbonation and weirdly too... read more Started with the Arancini appetizer. Entrees were Chicken Marsala and Lasagna. Everything was delicious. Diet cokes tasted awful, no carbonation and weirdly too sweet.

We were a bit disappointed last night celebrating my fathers birthday at Cucina Massi. Nidos was a former long time family favorite so we had high hopes of a po... read more We were a bit disappointed last night celebrating my fathers birthday at Cucina Massi. Nidos was a former long time family favorite so we had high hopes of a positive experience. However our entire party was left shocked at the lack of costumer service and communication. Our waitress was negative and seemed like she didnt enjoy her job. When she saw we had children at our table, she seemed annoyed. She made a few comments throughout dinner that left my family speechless. My party of 8 was crammed at a small table in tight quarters. Meanwhile, I had called twice prior to leading up to the evening asking if they could accommodate my large party and they said if we came at 5 they could. We arrived a little earlier than 5 just to be sure we were early but were still crammed into a small table in a small dining room with no apology. On top of this, we were charged a hefty fee to cut my fathers cake. Being in a family who runs and operates over 35 restaurants, we know the importance of loyal customer service and willingness to work with families, especially in joyous moments like celebrations. Luckily, we felt the food was delicious but out overall experience was tainted and we will not be recommending or returning.