Subway - Fraser
Subway
Description
In an unfortunate turn of events, this Subway location has faced significant criticism for its erratic hours, unstocked menu items, and unprofessional staff behavior. Customers consistently report being met with locked doors during advertised hours and lack of essential supplies, as well as unwelcoming attitudes from employees. Reports of uncleanliness and arrogance further tarnish its reputation. While a few patrons have enjoyed positive experiences, the overwhelming sentiment points to poorly managed operations and frustrating service. For diners seeking a reliable and pleasant experience, it may be best to explore alternatives in the area.
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Feedback
I went there on 2/17/23 for the buy 1 get 1 free foot longs. I purchased 3 footlongs, 1 wrap, 1 salad. And some cookies. Total $61.57 plus tax. I showed them that the website did not give me the free sub. They said there was nothing that they could do. The manager was not there. I went back a total of 3 times, very hard to get ahold of the manager. I finally was able to talk to the manager on 3/3/23. I explained. I said I was trying to give them an opportunity to make it right. She said there was nothing she could do. I will stop going to this Subway for at least 6 months. I will also switch my lunch and dinner options to Firehouse and Tubbys sub shops. I have not had very go luck with Subway. I now have 3 that I try to avoid.
Terrible service. Try to call and the phone rings with no answer. Won’t fix orders. Stay away!!
