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Contribute Feedback What User likes about Grand:
Dining at the Grand Hotel offers delightful pub fare. The portion sizes were generous, and the service from all the staff was exceptionally attentive. I highly recommend the Grand Hotel and will definitely return for another meal. View all feedback.
What User doesn't like about Grand:
On arrival the staff largely ignored us until we asked them whether we could take a table. Our reserved table had been given to another customer. The hotel has changed and become a lot more pub-like, previously the food had been fairly straightforward but tasty but now it is built around fried food and chips. It is unlikely we will go back which is unfortunate as Frankston needs more quality dining establishments. View all feedback.
Dined at the Grand last night and the food was delicious and the waiting service was just fantastic which was really impressive ... so hard to find out there in hospitality with many clueless and untrained/unwilling. Love the ambience of this pub and always have. Good menu choice so I will go back and try a few different things.
I just wanted to say thank you for the great customer service and the delicious meal your staff provided to me! I had the Parma and it was amazing!! The best pub meal i have ever had and the staff were so friendly!! Thanks again!
We would recommend to all, we had lunch today and it was delicious you couldnt get the smile off my husbands face, he had the seafood Thai green curry and it looked amazing and so affordable at $15.90 The staff were amazing and the food was really quick to come out. Good job :
Went there today for lunch and had the best meal and service. Order the old fashion fishermen's basket and the kids Fish'n'chips. Was highly impressed with the kids activity pack my son received to keep him entertained. Will definitely be recommending all my family and friends to go there for a meal.
Great staff and a lovely meal....highly recommend...
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