The Boiler Room Steak House In Frankl

Waitress never said help yourself to salad bar , did not get tea/water refill, did not see if we needed anything, she brought appetizer after our meal..cute girl...but absolutely no waitress

I really enjoyed my lunch at The Boiler Room. We happened upon it while taking my daughter to The Factory (also a great spot). We were about to eat at the pizza place, but decided to check the menu here first. The selection and prices looked good, so we gave it a shot. The service was very fast, and our waitress was excellent. My wife and mother got the potato bar, plus some sides, I got the French Dip, and I don 't remember what my daughter got. Everyone was satisfied. No easy feat! I 'm always on the lookout for good French Dips, and, believe me, most are not worthy of the name. However, my French Dip at the Boiler Room was one of the better ones I 've ever had. I plan to eat here again next time I 'm in Franklin.

My family and I had a terrible experience at the Boiler Room. We went to the factory and went in to get a bite to eat. Everything was fine the first 10 minutes- drinks were out, order was taken, we got our salads. Then we waited an addition 50 minutes for our food! Which we never received we just left. Every time our waitress came out she said your food is coming I'm sorry, which I know it wasn't her fault but really what was goin on??? The rest of my family recieved refills on drinks too, but not me. My 4 yr old was so anxious to get back out and play we just told our waitress we was leaving. She said not to worry about the ticket which was nice, but it was a bad experience all around. I've never just left a restaurant and it was sad I was looking forward to it!

We loved everything about this place and if you have kids might not be a bad idea to visit next door

The staff was nice the salad bar and the soup bar with the best part of the meal. The hamburger we got was cooked medium rare when I ask medium well. The meat was cold in the middle. The Tomato was an inch thick on one side and paper-thin on the other they gave me four onion rings about the size of a silver dollar each.