Krystal - Franklin

It wasn't what I expected. Burgers were cold and a little soggy. I gave it 3 stars because the chili cheese tots were some of the best I've had from a fast food place, so they definitely bumped up the average. I'd probably go back to try it again .

Rebecca and the gentlemen on the grill are always pleasant, professional, and efficient. They always strive to please. Whatever Krystal Corp is paying these people, it’s not enough!! Great employees need to be appreciated by their employer via better wages, etc.

Wanted to try something new, so I went to Krystal. I got the 4 Krystals combo. It was pretty good. The way the mustard pairs with the cheese works. The onions add a robust flavor to it. The fries were the best part, though. Good seasoning, but not too spicy. They were not dry or old either. Good meal. Now, this location is on a weird, steep hill behind a shell station. Don't go during slick weather. Parking is limited, but the lobby is closed, so that won't matter. The drive-thru wait is long, but it's because they are short staffed. I saw only two people working there during my visit. Prices are kind of high, too. And the beverages have a ton of ice in them. If you charge your meal, they only take Visa or Mastercard. None of these are deal breakers, but overall, it makes it questionable to return. I may, but not too often.

I do delivery all over Nashville and I 've tried lots of Krystals. This is by far the best of them all. Where other Krystal 's seem to taste like no one has cleaned the grill in a decade, this location has clean cooked meat, no wet dog smell after-taste. The food was fast, fresh and exceeded my expectations. Even if you 've given up on the franchise as a whole, give this location a shot.

Great tasting chicken, bread was soggy fast. Only complaint. this location is better than some.