Lúa Cuisine - Frankfurt

Very good, very fresh Vietnamese cuisine in a pleasantly clear ambience. Everything is prepared and prepared with great attention to detail. The service is wort... read more Very good, very fresh Vietnamese cuisine in a pleasantly clear ambience. Everything is prepared and prepared with great attention to detail. The service is worth at least five stars!

Super fresh dishes. Very authentic. Summer rolls with shrimps are a bit too expensive at 4.50. read more Super fresh dishes. Very authentic. Summer rolls with shrimps are a bit too expensive at 4.50.

Today try out the lunch table and convince. Everything very nicely dressed and tastefully right. Also a pleasant price and very nice service. We like to come ba... read more Today try out the lunch table and convince. Everything very nicely dressed and tastefully right. Also a pleasant price and very nice service. We like to come back! The card sounds very promising.

”Empathy” Not on the Menu Families don’t go This place is unfriendly, unkind, and absolutely not family friendly. The way they treat people when they’re not c... read more ”Empathy” Not on the Menu Families don’t go This place is unfriendly, unkind, and absolutely not family friendly. The way they treat people when they’re not customers, shows their true colors. We accidentally sat at one of their outdoor tables during the Schweizerstraßenfest , thinking they were the same Vietnamese vendor from the food truck right in front of their restaurant. A simple mistake. A woman from the restaurant came out and told me to leave immediately. I explained that my husband had just stepped away and would be back in a moment we had two very young children, food, bottles, and a stroller to manage. I would leave but just needed a few moments. She showed zero understanding. Despite the fact that the entire outdoor (and indoor) area was empty (see picture), she stood there coldly and insisted I leave right away . Her lack of empathy was shocking and frankly, disgusting. My husband returned within a minute and we moved without fuss. But that wasn’t the end of it. As we were leaving, I saw her ranting about us to a colleague behind the counter. I walked in to explain our side of the situation hoping for basic human decency. Instead, I was met with defensiveness and more hostility. She couldn’t even understand what the problem was. Ironically, we’re locals in Sachsenhausen, but we’ll never return, and I wouldn’t recommend this place to anyone. Especially not if you have kids. ——————— Update: Drafting a reply with AI doesn’t make you more convincing Instead, it continues to show your lack of empathy. Yes, we accidentally sat at your outdoor table during a busy neighborhood festival . It was a genuine mistake, yet you painted our action as deliberate, and evil… We genuinely thought your space was part of the Vietnamese food truck (yes, also same cuisine) setup directly in front (literally less than one meter) of seating area. It wasn’t about the policy or the rule. I did not insist or intend to continue to use your seatings. Don’t you understand what the problem was? It was the lack of basic human understanding and kindness in how the situation was handled. You had every right to ask us to move, but the manner was cold, unkind, and made a simple misunderstanding unnecessarily uncomfortable. When I asked for a few moments, you could have just said “Sure, of course, just a minute is fine!”. Because it literally took a minute I shared this experience not to be unfair, but to highlight how a bit of empathy goes a long way, especially in a family friendly neighborhood like Sachsenhausen. Your response unfortunately only reinforces the impression that your behavior is hostile and lack of compassion.

”Empathy” Not on the Menu Families don’t go This place is unfriendly, unkind, and absolutely not family friendly. The way they treat people when they’re not c... read more ”Empathy” Not on the Menu Families don’t go This place is unfriendly, unkind, and absolutely not family friendly. The way they treat people when they’re not customers, shows their true colors. We accidentally sat at one of their outdoor tables during the Schweizerstraßenfest , thinking they were the same Vietnamese vendor from the food truck right in front of their restaurant. A simple mistake. A woman from the restaurant came out and told me to leave immediately. I explained that my husband had just stepped away and would be back in a moment we had two very young children, food, bottles, and a stroller to manage. I would leave but just needed a few moments. She showed zero understanding. Despite the fact that the entire outdoor (and indoor) area was empty (see picture), she stood there coldly and insisted I leave right away . Her lack of empathy was shocking and frankly, disgusting. My husband returned within a minute and we moved without fuss. But that wasn’t the end of it. As we were leaving, I saw her ranting about us to a colleague behind the counter. I walked in to explain our side of the situation hoping for basic human decency. Instead, I was met with defensiveness and more hostility. She couldn’t even understand what the problem was. Ironically, we’re locals in Sachsenhausen, but we’ll never return, and I wouldn’t recommend this place to anyone. Especially not if you have kids. ——————— Update: Drafting a reply with AI doesn’t make you more convincing Instead, it continues to show your lack of empathy. Yes, we accidentally sat at your outdoor table during a busy neighborhood festival . It was a genuine mistake, yet you painted our action as deliberate, and evil… We genuinely thought your space was part of the Vietnamese food truck (yes, also same cuisine) setup directly in front (literally less than one meter) of seating area. It wasn’t about the policy or the rule. I did not insist or intend to continue to use your seatings. Don’t you understand what the problem was? It was the lack of basic human understanding and kindness in how the situation was handled. You had every right to ask us to move, but the manner was cold, unkind, and made a simple misunderstanding unnecessarily uncomfortable. When I asked for a few moments, you could have just said “Sure, of course, just a minute is fine!”. Because it literally took a minute I shared this experience not to be unfair, but to highlight how a bit of empathy goes a long way, especially in a family friendly neighborhood like Sachsenhausen. Your response unfortunately only reinforces the impression that your behavior is hostile and lack of compassion.