Fazoli's - Frankfort
Fazoli's
Description
Fazoli’s in Frankfort presents a mixed experience for diners. While many patrons praise the affordability and deliciousness of the meals—especially the unlimited breadsticks—issues with cleanliness and service detract from the overall enjoyment. Several reviews highlighted long wait times, cold food, and a need for better hygiene, particularly concerning the restaurant's carpet and general upkeep. Despite these concerns, staff members like Olivia, Mathew, and Kai have received commendations for their exceptional service and friendliness, fostering a welcoming atmosphere for families. With improvements in maintenance and service consistency, Fazoli's could elevate its dining experience significantly.
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Feedback
Long drive through, but was greeted by a very nice drive through employee. Who was more than happy to explain the different types of spaghetti sauce and the food was good and taste good. Hot!!! But over all worth the visit. But let me warn you it's fairly expensive when comparing to other pizza spaghetti restaurants.
I reported Pepsi was weak in flavor when manager stopped at table. She refreshed the fountain and brought me a new drink.
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