Chipotle Mexican Grill - Framingham

#8 - Mexican - Framingham, #15 - Fast Food - Framingham, Vegetarian

Chipotle Mexican Grill

Chipotle Mexican Grill
3.3 / 5 (2918 reviews)

Description

While some diners praise the consistently flavorful sofritas and the friendly staff at the Chipotle in Shoppers World, many have encountered significant issues with order accuracy and service speed. Complaints about wrong orders, missing items, and slow service have led to frustration among patrons, with reports of food theft exacerbating the negative experience. Although a few staff members, notably Nikko, have been commended for their exceptional customer service, the disorganization in both in-person and online orders casts a shadow on the overall dining experience. As such, customers find it hard to recommend this location wholeheartedly.

Last update: 17.01.2026 from: Jason

Feedback

★ 3.3 / 5 from 2918 reviews
nbrown-bush0
08.09.2022

I love this restaurant for its consistently delicious food. The sofritas are juicy and make a great sauce for the salad bowl, especially when mixed with the pico de gallo. The portions are very filling as well!

anderson-rahsaan
09.05.2023

I love the consistent goodness of Sofritas at this restaurant. They are filled with delicious juices that make a great sauce for the salad bowl, especially when mixed with pico de gallo. Plus, they are very filling!

taylortutwiler
28.05.2024

I love coming to this restaurant for reliably delicious food. The sofritas are packed with flavorful juices that make a great sauce for the salad bowl, especially when mixed with the pico de gallo. It's also very satisfying and filling.

jason-b-restaurant9
07.09.2025

I’ve noticed the portions at Chipotle have been getting smaller and smaller. I’m not sure how others manage those “hacks” to get fully loaded bowls, but mine was tiny and not filling at all. On top of that, the outside tables were dirty and in disarray, which made the whole experience feel a bit neglected. For the price, I expected better consistency and cleanliness. Hoping things improve soon. Food: 3 Service: 4 Atmosphere: 3

luz-solano-2
07.09.2025

Great service. Bottle beverages can improve,and the food is simply delicious. However, portions can be more generous! Service: Takeaway Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4 Vegetarian offerings: Large vegetarian selection

Menu

FAQ

A little farther located is Peter Pan-Framingham, where you can also access the municipal transportation.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

You can also pay for your dishes with various credit cards.

More information

Suggested nearby restaurants.