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Contribute FeedbackDining at Bertucci’s has become a mixed bag, with frequent reports of mediocre food and service. Guests often encounter inattentive staff, resulting in delays for bread, utensils, and drink refills, hindering the overall experience. Although some servers demonstrate friendliness and effort, they appear overwhelmed due to apparent understaffing. While drinks and food quality vary, many patrons find their meals served lukewarm with sparse toppings. In contrast, select locations manage to maintain good standards, particularly in accommodating larger groups. Overall, Bertucci's needs to enhance its service quality to match the potential of its menu offerings.
Very good service. Very accommodating with young families. Scott was our server and he checked us regularly! He gave recommendations...
Service from the kitchen absolutely sucked. There is no other way to say that. Very deorganized, late produced and makes the waiter look like ****....
Came heee on 12/26, and it was packed. They were underoccupied, and half of our party went elsewhere. The remaining three of us were sitting at the bar. The...
My boyfriend and I went for dinner and it was amazing! Our server, Scott, was fantastic. Very attentive and friendly. The food was delicious and came out promptly. I definitely recommend it.
We had a fantastic evening at the restaurant with our waiter Richard providing excellent service. The food was delicious and perfectly prepared.
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