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Contribute Feedback What Karen Forsythe likes about Baskin-robbins:
I ordered 2 ice cream cakes for a baby shower and they really exceeded my expectations. I ordered a Polar Bear and actually had her design a penguin cake and they were adorable. They even made me a third cake that looked like it came from frozen to make sure we had enough for everyone. All my guests were delighted to see how cute they were and didn't want to spoil them by cutting the cakes! They were delicious! Every... View all feedback.
What Lisa K doesn't like about Baskin-robbins:
The orders are consistently incorrect, and the service is terrible. Every time we place an order, they either don't have what we requested or they send us the wrong item. View all feedback.
I had a disappointing experience at this restaurant. They got my order wrong, and when I asked for ice cream, they informed me that they had put it away 40 minutes before closing and wouldn’t bring it back out. The staff seemed indifferent and not very attentive to customers.
It’s quite challenging to get in and out of this place. The prices are a bit high, but that's not the restaurant's fault. Is that window still broken?
The store no longer sells Baskin Robbins product. Dunkin only
This Baskin-Robbins is also a Dunkin Donuts. The staff are always very friendly and the drive-thru time is quick especially early in the mornings. Breakfast sandwiches are on point and the donuts and muffins are always fresh.
On more that one occasion I attempted to order bagels or other donuts that were unavailable during morning hours. Customer service could use improvement.
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