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Contribute Feedback What 5Helen O 2 months ago on Google likes about Dunkin':
This Dunkin is always fast and efficient. And they get busy! But the coffee and food is always consistently good, dont have to worry about something not tasting right. And even when the line is super long they do a great job to move it along quickly! View all feedback.
What Steve doesn't like about Dunkin':
Came by today 05 Oct 22 at approximately 5ish to purchase a half a dozen of doughnuts, the dumb girl in the register was being awkward and rude, the doughnuts were old and disgusting with flies. Honestly it's hard to believe that they are still open forbuisness. Honestly that place needs a health inspection. View all feedback.
Came by today 05 Oct 22 at approximately 5ish to purchase a half a dozen of doughnuts, the dumb girl in the register was being awkward and rude, the doughnuts were old and disgusting with flies. Honestly it's hard to believe that they are still open forbuisness. Honestly that place needs a health inspection.
Let us start with the horrendous parking lot set up. Drive thru is out to the street and unable to access the parking area. If you do manage to get into a space almost all of them require no one in the drive thru for you to back out. You're left with oneexit and it's impossible to make that in 1 turn with a full size truck or if anybody is in the drive thru. So you think OK I'lldo the alley around back but that is also one size doesn't fit all. Now let's move on to the food and coffee. My caramel lattewas very good and my sandwich was OK...... We were told there's no ham and the egg was slightly undercooked. The donuts we'renot fresh and the icing was so thin it was running down the sides. For reference this was on a Saturday morning around 10 AM.They only got 2 stars because my coffee tasted the same as my regular Dunkin.
I highly recommend visiting the Dunkin' Donuts at Round Lake where the staff are knowledgeable and efficient. However, I have had some negative experiences, such as being consistently underserved when ordering a large or medium drink. It also seems like there is a high turnover of inexperienced employees with bad attitudes. Additionally, they have trouble understanding orders, as I once received a plain milk latte instead of the oat milk hot latte with vanilla syrup that I requested.
I visited the restaurant on October 5th around 5 PM to buy half a dozen doughnuts. The cashier was unfriendly and awkward, and the doughnuts were stale, disgusting, and had flies on them. It's surprising that this place is still in business. They really need a health inspection.
I visited the drive-thru and was impressed by how quickly they were able to fulfill orders, despite the line extending out into the parking lot. The breakfast I ordered was delicious.