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Contribute Feedback What User likes about Whataburger:
I sometimes know Whataburg employees will not always be perfect when ordering. But at this point, when you talk to / order of Martha, she will 10/10 times down. Thank you Martha for LISTENING, ENTERPRISES, CARING enough to make my order so that she wants it to be. I like it. Whataburger Weg. View all feedback.
What User doesn't like about Whataburger:
Been trapped in this drive thru for forever. I can see that there's like 4 customers inside and they are already eating so I don't understand why the drive thru isn't freaking moving. View all feedback.
Legit worst experience with Whataburger yet. Because their Ice cream machine is down i can’t get a milkshake and that’s ok. But since i didn’t want to substitute for a drink or different desert I couldn’t be refunded the milkshake charge price ? I even paid for an additional drink on the side and they wouldn’t just say it came with my meal and give me a refund either. It’s insane. I’m punished as a customer because they’re machine is down and I didn’t want what they had as a desert. I’ve lived in this neighborhood for 12 years and the new employees are rude slam windows in your face and nobody at this establishment cares except the morning crew some days. Horrible customer service and we will never spend a dime here again after 12 years and 2-3x a week we spend money. Never again.
I don't generally review chain places but hey, it's Whataburger, I couldn't resist. This was kind of the quintessential Whataburger experience. Came by around 10:45 pm. Dining room was closed. Maybe a half dozen cars ahead of us in the drive through. A homeless guy sitting in the back of the parking lot with his head in his hands. A wait from soup to nuts of almost 30 minutes. A very nice, polite young man working the window. Forgot to give me my second drink. Asked us if we wanted ketchup but forgot to put any in the bag. The food was barely ok. An OK tasting burger (we both got double meat Whataburger combos). Fries weren't warm at all by the time we got them home (drive was a little under 10 minutes). The bill was $22.28. It's a decent choice if you want to get out of the McDonald's/BK/Five Guys rut. But if you have other options than Whataburger, I'd probably take one of them.
Been trapped in this drive thru for forever. I can see that there's like 4 customers inside and they are already eating so I don't understand why the drive thru isn't freaking moving.
Eating was good, but the service was a little slow. This is sad because a .25 of the staff played on their phones. Food: 5/5
I've always been, and still is, one of the best Burger joints I've ever inaugurated, no matter what place I'm visiting. Food: 5/5