Mcdonald's - Fort Worth

From what I have viewed and being in the drive through lines from it being very long and busy to it being slow and going fast to being able to go inside and order, Most of the people her complaining under these reviews are rude customers and have no patience. I have been coming her for the past 5 years, I have seen many employees leave and I have seen that many new ones come in, I have even spoken to the regulars employees who are almost there everyday saying how they are understaffed or don’t have enough bodies would love to open lobby up but are short handed and always get swarmed during rush time. I have seen many people get impatient, be extremely rude or snatch either there food or drinks from the window employee or better yet just cause a fuss over there own entitlement. These workers are hard workers, they wake up every morning to come and serve y’all just to simply get backhand reviews or give the half truths of the way y’all view it. So take it from someone who has good spot for this place the regular employees that work hard to serve y’all almost everyday!

Everything came out just as we ordered it. First window, pleasant. Second window, hostile. Would have been 5 stars otherwise. Guess maybe dude was having a bad day or whatever.

Was willing to fix an order even though, technically they did what was on the app order… btw there is a flaw in the app… thank you to the lady willing to fix all 3 sandwiches!

Y'all have the McChicken sandwich and it's delicious!!!! I have been out the state Colorado) where they have it in Spicy. I love the regular totally!!!! Thank you so much!!!!!

I cannot recommend this restaurant! The customer service is terrible, and you should avoid going at noon unless you want to spend the entire lunch hour stuck in the drive-thru. They only process one lane, so I'm not sure why they even have two. I ended up going to the window after waiting over 30 minutes without receiving my order. When I spoke to the manager, I was given a ridiculous excuse about their staff being unable to handle the drive-thru. The manager moved them aside to take my order, and then expected me to pay after this uncomfortable experience. Overall, this place is in need of serious improvement!