Jack In The Box - Fort Worth

I had a disappointing experience at this Jack in the Box. The service was poor; it took them 10 minutes to take my order, and I was stuck because there were two cars behind me. When they finally responded, they didn’t have what I wanted. I also had to wait an additional 10 minutes because the staff was too slow in serving the customer ahead of me. Honestly, one star feels like too much for this place.

Complete waste of time! I would not recommend going here at all. I was doing a door dash delivery when the girl at the drive-thru couldn't handle the online order and gave up right away. She told me there was nothing she could do, shut the door in my face, and was very rude. If I could give zero stars, I definitely would.

This place always seems to be closed late at night, even though it claims to be open 24 hours. I usually go there around 2:30 to 3:00 AM and I consistently face the same issue.

This Jack in the box only had two people working , but they were so friendly and the made sure they kept the drive thru line moving as quickly as possible kuddos to the both of them working under staff and continuing to smile.

Very slow and staff seem disorganized. I went in to order, while I was paying, cashier walked off and started putting tacos in a fryer. Soda was out of most choices and area was very dirty. I patiently waited for my popcorn chicken and finally after 12 min, went up and asked. They were in the basket above the fryer. Food was hot obviously and was what I ordered but overall this site needs a visit from corporate. Dirty all over inside and staff were in each other’s way and not communicating or processing orders in a smooth timely manner.