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Contribute Feedback What Lauren M Sanders likes about Jack In The Box:
We ordered 2 burgers combos and 2 kids meals. When we got home I realized they forgot one burger from the combo. We did get the drink and fries. I called them to let them know and the manager Luis told me to come back and he would refund my money and give me the combo for free. When we got there Luis did exactly what he said he would. Very please with the customer service. Thank you. View all feedback.
What User doesn't like about Jack In The Box:
Nothing likes pulling on the speaker and hearing what you want. The employees always cut me off before I could order everything. Fries were cold and stale. You threw my tacos in the bag so that everything fell into the bag. Terrible service and cold food. AVOID for all COST View all feedback.
Jack in the box on East Berry in Fort Worth is the worst ever.. I pulled up and sat at the window for at least 6-8 mins saying hello.. the person inside finally came on and said “welcome to Jack in the box just a min”….I waisted my time because when she actually came back in the speaker she said “we are short staffed do you still want to order” mind you there was a car in front of me and one behind me as well so I had no choice but to sit there until the other car moved… I asked her how long will it take for her only to say “I can’t hear you” so when the car drove off in front of me I just drove off too… the worst customer service I have ever experienced 0-10 they get a big fat ZERO!!!!!!! By the way it was 6:45 am
They don't even deserve a star but only way to leave a review .I went thru the drive thru on 5.15.2022 around 9pm waited on line for about 10 min to get my food ..I get home and started eating my food when I see a hair stuck to the fries and something told me to also check my burger and no bs there was also a hair stuck in between the cheese slices I tried calling few times no answer ...they need to have a responsible manager during all shifts they only have bunch of dumb kids working there with attitudes dang burger flippers ? ? ?
The early morning crew is fast, everything is as good as expected, the manager will always know what I am for. I'll come by every morning. Food: 4/5
The early morning crew is fast, everything is as good as expected, the manager will always know what I am for. I'll come by every morning. Food: 4/5
Nothing likes pulling on the speaker and hearing what you want. The employees always cut me off before I could order everything. Fries were cold and stale. You threw my tacos in the bag so that everything fell into the bag. Terrible service and cold food. AVOID for all COST
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