Pine Valley Grill - Fort Wayne

We have been here several times with no issues. Last week, my husband and I went for our date night and sat at the bar. We ordered our food and waited. I saw th... read more We have been here several times with no issues. Last week, my husband and I went for our date night and sat at the bar. We ordered our food and waited. I saw they were busy so I didn't say anything after 30 min, but when it was almost an hour I asked where our appetizer was and possibly our food. After I asked even stated that everyone around who had sit down 30 min after had already received their food. The waitress was snotty and said she wasn't dealing with this tonight and started to yell at me. So I told her that's fine cancel the food, and we will pay for the drinks that got. The waitress started yelling at me. The owner Irene then said she was dealing with this and told us to leave. I will say this after 15 years, I will not be back. You need to teach your waitresses respect for your customers and to not yell at a customer who is only asking about their food. Your customers are who make your business. She made me feel like it was my fault that they were busy, and also that she had forgot to put my order in. All she had to do was say I'm sorry I forgot your order and we have been really swamped, why don't I get you free refills why you wait. The fact that the owner didn't put the waitress in her place at that moment made me never to want to go back there. I think the owner needs to know when to say when! You have lack of help and the help that you do have has a very nasty mouth and some waitresses have lack of clothing. Not someplace I want to go to go with my husband for a date night

Typically not overly busy. Drinks are tasty and there are three things here that we like to order. One is the blue gill because hey, where else can you get blue... read more Typically not overly busy. Drinks are tasty and there are three things here that we like to order. One is the blue gill because hey, where else can you get bluegill? Another is the bacon sandwich because it is a very generous portion of crispy bacon on toasted, thick bread that is sauced as texas toast is. The third is their burgers . Nothing unusual, just a tasty, juicy burger. The place is located in a strip mall, but that should not be a deterrent to trying this local bar for a casual meal.

Awesome service with an incredibly friendly smile! The people I met here made me feel like a friend. The atmosphere is very inviting. Definitely a place to go i... read more Awesome service with an incredibly friendly smile! The people I met here made me feel like a friend. The atmosphere is very inviting. Definitely a place to go if you need a smile!

Best Service in the United States! Legit! I travel all over and they have such great food; however, the service is the ABSOLUTE best!!!!! Tonight I tried their... read more Best Service in the United States! Legit! I travel all over and they have such great food; however, the service is the ABSOLUTE best!!!!! Tonight I tried their Mexican and I can say,....... MEXICAN.....CAN!!!! Amazing!!! The owner is awesome too which is rare to find!!! You should come here FOR SURE!!!!

I was really hoping this place would go against the actual rating and that I would get great service... That was not the case.. Environment: this was your avera... read more I was really hoping this place would go against the actual rating and that I would get great service... That was not the case.. Environment: this was your average bar scene with booths, tables and tvs! Nothing to far out of the ordinary. Service: horrible.. This was probably the worst service if had in a long time. We were seated.. Then our first drink orders were taking while she gave us our food menu. Well that was the only time we saw her come to our table. She went to others over and over but for some reason we were not even looked at. She returned roughly 20 min later so I told her I just want the check because God I or knew how long it would have taken to get our food. I saw the two waitresses talking and laughing but no one was coming to help us. Poor poor job Food: didn't get any because they took way too long. Highly highly unrecommended