McDonald's Restaurants - Fort Wayne

I wish I could not give stars. I went on 30 september at 1 o'clock since I was a night shift worker and they only accepted DoorDash orders. when I was asked why I was ignored. I do not see how this was an effective business strategy.

The customer service at this McDonald’s is terrible, the staff will take your order with a straight attitude like they mad because you are ordering food, they get upset and talk crazy because they messed your order. I use to think that only certain McDonald’s on certain sides of town had this problem but I have experienced this type of poor customer service from many McDonald’s on all sides of town. Corporate you really need to address this issue with all your McDonald’s because with out US there is no YOU. There is plenty other fast food chains that will be pleased to serve your old customers.

The hours here are a crapshoot. They were closed at 1:30 on a Saturday night. I was one of maybe 5 cars that sat in line only to find out it was closed. What a joke.When they were open, the frappe and ice cream machine being turned off at night really takes a lot of the incentive out of going here. Sadly, the Dr. Pepper we got was flat. The woman who served us was very warm and polite, but that was it.It's hard to tell if you'll be more disappointed if they're open or not. Not a good place to be as a business.

Poor customer service open for bussiness but would not take order.. I could if I ordered thru door dash and had delivered to their parking lot.

Drive-thru was quick. I had a bunch of special orders and they got them all correct. The food tasted fresh and fries were still warm when i got home.