Fazoli's - Fort Wayne
Fazoli's
Description
At this bustling Italian eatery, reviews reflect a mixed experience, blending delightful moments with some frustrations. Guests often rave about the delicious food, particularly the spicy baked ziti and delectable breadsticks, while noting issues with specific orders and inconsistency in quality. Customer service shines, especially with standout staff like Jess and Cali, who enhance the dining experience with their friendly demeanor. However, patrons suggest improvements, such as clearer communication about menu options and a cleaner dining environment. Overall, it’s a popular spot for a comforting meal, ideal for those who can savor a leisurely dining experience.
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The staff needs to be retrained that when filling an order for a large sauce to go with a dozen bread sticks, they need to fill up the entire cup, otherwise it is the amount of a small sauce when only filled halfway which is only appropriate for 6 breadsticks. This is a regular occurrence at this location. Are they doing this on your order Greg? How much money does it save you fill up sauce cups only halfway every time somebody orders a cup of sauce?
Their new lunch special is great! Only 6.99. Comes with two entrees, breadsticks, and drink!
Nasty restaurant I’ve ever seen in my life! Food was half cold when we got it ! Not worth it ! Floor was nasty , garbage stacked up, plates stacked up on garbage cans ! First time ever coming here wished I would have had a good experience. My husband said it wasn’t like that when he ate there !
Everything was perfectly made just as I asked for it. The lady at the window was super sweet.. I will definitely be back
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QR-Code for the menu
