Arby's - Fort Wayne

I ordered two sandwiches from Arby's: the smokehouse brisket and the chicken bacon Swiss. They were prepared quickly, and I appreciated the friendly service fro... read more I ordered two sandwiches from Arby's: the smokehouse brisket and the chicken bacon Swiss. They were prepared quickly, and I appreciated the friendly service from the woman who took my order. Both sandwiches were quite good, served hot and freshly made. The smokehouse brisket could have used a bit more sauce, but it was enjoyable overall.

Lately, my experiences at this location have been inconsistent. The dining area isn’t always open. Additionally, make sure to request any sauces that are meant... read more Lately, my experiences at this location have been inconsistent. The dining area isn’t always open. Additionally, make sure to request any sauces that are meant to accompany your meal. I ordered the hushpuppy fish, but they didn’t provide any tartar sauce, despite it being clearly indicated on the receipt.

I keep giving Arby's chances because I used to work there, and the food is good—when it's fresh. However, my drive-thru orders often come missing sauces or enti... read more I keep giving Arby's chances because I used to work there, and the food is good—when it's fresh. However, my drive-thru orders often come missing sauces or entire items. The staff are friendly, but if I don’t receive what I pay for, the restaurant isn’t doing its job. Also, on a personal note, I don’t understand why they removed floats from the menu when they still have the ingredients. They could easily still make them and just charge for a smaller shake.

My chicken slider was dry, and the fries were cold. My brother's cheesy roast beef sandwich was messy, and his fries were cold as well. They also didn’t give us... read more My chicken slider was dry, and the fries were cold. My brother's cheesy roast beef sandwich was messy, and his fries were cold as well. They also didn’t give us our receipt.

I ordered an egg, cheese, and bacon croissant along with a black coffee. What I got was an extremely hard croissant that was impossible to chew, completely miss... read more I ordered an egg, cheese, and bacon croissant along with a black coffee. What I got was an extremely hard croissant that was impossible to chew, completely missing the egg, burnt bacon, and a cold cup of coffee. Save your time and money—avoid this place!