Holiday Inn Resort Fort Walton Beach, An Ihg

Ms Kerry-Ann Smiley was extremely knowledgeable and helpful in making sure our stay was both comfortable and a memorable one. This was our first time booking with Holiday Inn and our first Vacay/Family Reunion in over 10 years. Well she far exceeded our expectations for location of the room, cleanliness and customer service. Kudos to the staff. We will be back! We can’t wait to share photos and experiences while staying at the Holiday Inn Resort on the beautiful Emerald Coast and Okaloosa Island with our family and friends.Noteworthy details: This Resort does not disappoint. I would definitely recommend booking here whenever you are traveling to the Emerald Coast. Great service, hot breakfast and beautiful location with the absolute best views!

I booked this believing that is was a fairly new hotel and the pool looked cool for my kids. I do know these types of locations get beat up pretty good but this was bad. The chairs covering was completely worn off, carpet was torn up, pool was dirty and the island of the pool gross with mold. We had no toilet paper when we arrived. Staff up front seemed annoyed by anything we asked. This was a terrible experience and I definitely will not be back. Online pictures are deceiving. Buyer Beware!

Came from a bad hotel just down the way that was about the same price as this one. The difference was heavenly. As we had only reserved our room the night before, it wasn't quite ready when we arrived. Even though we had come hours before regular check-in, they allowed us to begin using the facility immediately. We opted to dip in the pool. I lounged in a pool chair and watched as a woman put on a bubble show for the kids present. It was a delightful welcome. We were then allowed into our room early and unexpectedly given a waterfront view. Instant access to the beach was the best part but a close second was the breakfast. We were late, but that highlighted the service we were given. I only wanted coffee and a pastry, so I wasn't charged. My sister ordered the buffet and was impressed with everything. Our waitress went out of her way to accommodate us and someone noticed my sister eyeing the empty biscuit tray, so they made fresh ones just for her even though breakfast was technically over. And those biscuits were genuinely the best we've ever had. It was a stormy morning but the customer service brightened our day. A cook even apologized about the weather! I enjoyed the relaxed atmosphere of the place, while appreciating the high standards of cleanliness and service.

Upon arrival, I was helped by Lauren who was very friendly and helpful. Waking up to an ocean view was everything. The stay exceeded my expectations. We definitely will be returning for future stays. HIR is a must stay, so book now!

I'm not sure what I was expecting when I booked a stay at the Holiday Inn Resort Fort Walton Beach, but it certainly wasn't this. The hotel is absolutely amazing, and I'm not just saying that because I got a free upgrade to a suite.The first thing you'll notice when you arrive is the stunning beachfront location. The hotel is right on the Gulf of Mexico, and the views from the rooms are simply breathtaking.The rooms themselves are spacious and well-appointed. They have everything you need for a comfortable stay, including a king-size bed, a sofa bed, a flat-screen TV, and a kitchenette.The hotel also has a variety of amenities that will keep you entertained during your stay. There's a large pool complex with a lazy river, a water slide, and a hot tub. There's also a fitness center, a game room, and a business center.But the best part about the Holiday Inn Resort Fort Walton Beach is the staff. They are some of the friendliest and most helpful people I've ever met. They went out of their way to make sure we had a great stay, and they even gave us some great recommendations for things to do in the area.If you're looking for a great place to stay in Fort Walton Beach, I highly recommend the Holiday Inn Resort Fort Walton Beach. It's the perfect place to relax and enjoy the beach, and the staff will make sure you have a great stay.