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Contribute Feedback What User likes about Zoës Kitchen:
amazing service! eating was also great! lisa deserves a promotion, she is kind and loves what she does. She has a great positive attitude and has made us come back every time we can. one of our favorite spots for her! View all feedback.
What User doesn't like about Zoës Kitchen:
If I was rating today’s experience alone, I would probably give it a 2. But I have been here before, and I know it has potential, so I am going to rate a three. The flavor of the steak and sauces are superb. I’ve also had one of their salads, and it was good. However, our experience today will probably result in us not returning. The food was barely warm at best. The restaurant needed to be cleaned (but the bathroom... View all feedback.
Where is the manager on duty!???????????????? So, I come to Fort Myers a few times a year and have been loyally coming to this spot for food for almost two years. My girlfriend and I eat healthy and this was a nice alternative for lunch or dinner. I went in there tonight after getting in from the airport the guy twenty something) working there walks out greets me while wiping his nose because it was running. Then sneezes off to the side without covering his mouth. Does not even go wash his hands. The side I ordered came out by itself 10 minutes after everything else. The inside of the restaurant had many tables not even wiped down. It was dirty looking. No manager in sight. No professionalism or attention to cleanliness. Not sure I will ever go back!! It all comes down to training and this place is gone down the tubes :
We used to love this place, 2 years ago. We moved farther from the Fort Myers location so we stopped going. We went out of our way to have dinner in this branch but this visit was a major disappointment. First, the crew were just goofing around, chitchatting. Some of them just sitting in the booth. We found it hard to choose a table to sit because all the tables were dirty. The toddler's high chairs are all DIRTY; I had to clean the one I use for my baby with wet wipes and sanitizer. Same thing for the table; had to wipe it down with wipes and sanitizer. The whole place was just FILTHY. The fountain drinks station was GROSS. There were dust on the dividers of the booths and the tables. The plates looked like they were not washed well. The floors looked like it hasn't been mopped for a while. The crew looked like they didn't want to work there. Only the cashier, young kid, was taking in the orders and brought them to us. My husband said the food was still good. The steak kabob came out cold. We didn't enjoy at all because of how dirty the place is. I was so upset and we're never coming back to this specific location. They need a change of management and crew there. I doubt that place could pass a food safety and sanitation inspection/assessment right now.
I used to go to several different restaurants around the Phoenix, Scottsdale area so I was pleasantly surprised to see one in Ft. Myers on vacation but unfortunately this one is filthy and needs a complete and utter top to bottom thorough clean on every surface. The food was just okay and my chicken dry and the plates they served it on were even dirty.
The food in this restaurant tastes like cardboard. It's literally taken out of the freezer and put into the microwave. I battles the chicken kabob and it tastes as if it had been killed a decade ago. Nothing had salt. All in all a miserable culinary experience
If I could give them no star at all that would be perfect!This location has clear lack of leadership and consists of bunch of of people lacking direction.Didn’t include half the order in our takeaway. They were no customers in the restaurant and yet didn’t get the orders right. Had to go back and to my surprise the manager was not at all apologetic. Instead she had an ugly attitude. Never going back to this location.Bad staff, bad food, bad service.