Mona Lisa Italian Restaurant Pizza & Lou

I don't understand how this restaurant only has 2 Michelin stars.

I give it three stars because of the taste and the ambianceThe service and the presentation was worthy of two Michelin stars.

Last night I ordered a ?white pizza? their white pizza, was, garlic and mozzarella cheese. That?s it. The mozzarella cheese was hardened so you can imagine what that was like. I called to say I was confused on the pizza I received. Woman who answered saidthey also use ricotta ..where? Maybe they dropped mine and forgot to add it. I said I want a different pizza because this is notwhat I ordered. (Also gave back the mozzarella cheese pizza) They sent a ?meat lovers? pizza out and guess what?they didn?t addthe sauce ! You can?t make this up! Dough was undercooked and just gross. I would NEVER order here again, someone claimed theowner is from NY lol I highly doubt that. This is no where near a NY pie. Please don?t order here, you will be highlydisappointed, like I was ????

We ordered, on line, a gluten free pizza they advertise on web page. They confirmed order and 45 min delivery. Over a hour later, I called to ck on pizza, they said they didn't make a gluten free pizza. No one bothered to call us or let us know. Wewould have waited all night for a pizza that would never show up, but is on the web menu. Now it's too late to order fromanother place, and we have no dinner. THANKS A LOT MONA LISA !!!!.

Let 's see, where do I start? Garlic knots? LOL, rolls from the grocery store with garlic butter on top, that doesn 't constitute garlic knots . (see picture) Bread? OK. Knots? Yeah, no. Pizza? Just OK, I wish I would have ordered from anotherFort Myers pizzeria earlier in the evening so that I could have had good pizza. This pizza was passable. Service? (eye roll)Good luck! I hope the tip that I paid to Slice goes to buy that unfortunate, young bartender a pair of hearing aids. Poorthing couldn 't hear PICKUP FOR BRAD or I PLACED MY ORDER AN HOUR AGO AND SLICE SAYS IT 'S READY . Hey, Mona... We came herebecause a prominent Fort Myers blogger, Gina Birch, said that you were an authentic place to get good Italian food and pizza. Ihate to say it, Gina was really wrong.