Auntie Anne's - Fort Myers

Awful. Paid 5.00 for a nasty cinnamon bun. Disgusting. You over do it with the sugar and the cinnamon. The bun was soggy and wet. Not warm enough either. My stomach is instantly hurting. My friend got the ?center of the roll? and threw up. On top of that, the server was rude and rushing us. I will never come back to this place.

The food was delicious. I was a bit distracted because I was meeting some friends, so I forgot to order a drink. The young man at the register was nice and polite. He gave me the option of waiting for the sugar pretzel that my daughter wanted but they weren't ready. I think that was a nice touch but he forgot offer me some drinks. I moved to the to wait for the sugared pretzel to make it easier for him to take care of next customer. I let the girl helping him that I'll be waiting right there. She was rude and acted like i was bothering her. He gave the sugar pretzel to the next customer even knowing I was there waiting for it. When I told her I'm still waiting for mine she rolled her eyes and gave me the next one. She shouldn't be working there. I'm sure the guy can do a better job without her there or with a different girl. I don't know if you can see in the photo clearly the girl cause she hided behinds the display when saw me taking the photo.

The employees were rude gave bad service. As I was grabbing my items off the counter they were yelling over me to the customers behind me. Really? You can't give me one second to grab my things move. I ordered a sour cream onion pretzel. When I got it, it was basically a plain pretzel. When I asked if they could put a little more powder, they purposely drowned it. When she apologized she sounded sarcastic didn't even look at me.

For AuntAnne it doesn't matter, usually you find something overpriced. But one of the employees whose name was Chris made my journey worth it! He is incredibly positive and has a good sense of urgency. If you discuss whether you stop at AuntieAnne's or not, and you see that Chris works, it would be worth stopping just to make your day a little better.

I have the cinnamon pretzel. There were about 1/3 full of sugar and very small amount of bites for a big size. The staff was very rude.