Bojangles' Famous Chicken - Fort Mill
Bojangles' Famous Chicken
Description
Despite the chain’s reputation for flavorful fried chicken and biscuits, this particular location struggles with inconsistent quality and poor customer service. Frequent complaints highlight overcooked food, missing items, and a dirty environment. Staff appear disengaged and unprofessional, impacting the overall dining experience. However, occasional praise for fresh, well-made biscuits shows potential when the kitchen hits the mark. While the venue’s setting is convenient, significant improvement in staff conduct and food preparation is essential to restore customer trust and satisfaction. Until then, patrons might consider exploring other nearby locations for a better experience.
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This LOCATION SUCKS! Save your time money and go to another location. Ordered supremes and they gave me all bone in chicken. Biscuit dry, fries/rounds super old. Just terrible. Also didn’t include my bo berrys I ordered.
Went to drive through at around 8:15 pm ordered chicken strips and a chicken sandwich. The crew gabbing and playing around inside the drive thru window. We were then told it would be 10 minutes before we could get the chicken sandwich. We opted to wait for it. Got it was like warm and very fatty and stringy. I would NOT recommend this place.
The food was decent, but even my 8-year-old daughter remarked, "She doesn’t sound happy," before we reached the drive-thru window. When we finally got there, the young woman had a very unfriendly expression, as if she was questioning why we were even there. I handed over my card, she processed the payment, and after receiving my supremes meal, I said thank you—but there was nothing but silence in return. If you’re not happy with your job, maybe you shouldn’t be working there. Honestly, I would have preferred not to have dinner than to deal with that annoyed and angry attitude. It looked like the place might be closing soon with that kind of service.
I frequently visit the drive-thru in the mornings and have encountered a large Black woman with pigtails who often comes across as rude and in a hurry. Additionally, there is another girl with a noticeable wig who is usually with her. Both of them show a lack of professionalism and courtesy, which detracts from the overall experience.
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